Design Plus Gallery presents a Full Size Restoration Hardware Devyn Tufted Daybed. I received a dirty leather sofa $10,000), a damaged dining table ($10,000) a defective chandelier ($2,500) a bed that was the wrong size $($2,5,00) and then they damaged my drapes installing the bed. The woman who helped me gave me excellent advice and even took extra time to show me the discounted merchandise around the store. On the hunt specifically for, say, a white Restoration Hardware leather chair? Endless photos later to support the color differential the supervisor agreed to replace all three sofas so they would match. Anybody would interpret that as this as a paid return slip! It's unbelievable that the store has such poor customer service. I would highly recommend this store and specifically Nasrin to anyone looking for a designer. Ohh and get this.. Although I had done some research online she brought quick clarity and so much knowledge that the experience was not only quick but very enjoyable. Love this place. The customer service gave me a run around for 3 weeks. Salesman: Do you want to buy this one? Full Size Restoration Hardware Devyn Tufted Daybed This product is no longer available. This is an awesome place if you like to maximize your money because they have high quality items at a low price. Cliff is AMAZING. Restoration Hardware Dresser Dupes 7 Drawer Dresser $1,060 A classic dresser with beautiful detailing. I accepted on the condition they would send their "medic" to repair the staple issue. As far as the discount is concernedit depends on you and your budget. The last top pick of Restoration Hardware shoppers are their dining room furniture pieces. Additional fees may apply outside of the standard service zone. Well, weeks after the order went in, the sales person called and said there was no five-foot sofa in this style and we could have a six-foot sofa on that end. While many of the items on Etsy are handmade, youll also find craft supplies, digital items, and more. Salesman: Why, do you want to buy it? I approached her just to buy yet another leather sample, this time, Vintage Cigar. But once their staff saw this chair, they immediately made things right. 90 x 43 x 40 in. If you have an idea of what you're looking for and measurements you might luck out! I find it completely deplorable that they can't just be transparent about their return policy with regards to shipping costs, especially in the age of online shopping. Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into our top online furniture alternative, Arhaus. The manager was unhelpful, rude and condescending. This item & the customer service experience has been a very large disappointment. I'm very disappointed that the store didn't shrink wrap the item like they said they would do. Looks like compressed cardboard / particle board. Seriously, if you go here, ASK FOR MELLISA! Not only is the majority of this stuff garbage of lesser quality than RH standards of past, it looks like mostly returns that were dropped off the back of a delivery truck and in many cases simply broken and damaged items. Salesman: It only comes in two colors. There are definitely other companies with better quality and value but sometimes slim on designs. Cushion + Pillows probably need new covers, but the inserts still in good shape. Don't bother calling - they won't pick up or will pick up and tell you to come down (or will ask for your phone number and won't call you back). When I asked to see the velvet fabrics, she impatiently pointed and said, "here, here, and here", and once again tried to walk off again, with me inquiring to see an example. A unique "outlet" furniture shopping experience. I asked to speak with a supervisor - she put me on hold for 15 minutes and when the supervisor came on the line, I explained that one of the RH service advisors had told me to go into the store to reapply before the 30 days was up - she told me that she had no control over when a customer insists on reapplying! I turned off the freeze and reapplied before the 30 day wait they requested. It was originally scheduled for Monday January 15th. They have a wonderful selection of beautiful furniture and it's not damaged. I very quickly received the promised second floor plan that still had one chair "in" my fireplace and didn't move the sofa or loveseat so I still had a blocked entry to the kitchen and a 6 foot empty space between the sofa and the far wall. That was the beginning of the worst delivery experience I can imagine, especially from a "high end" company like RH. Get The Best January 2023 Furniture Deals! Restoration Hardware Delfina Daybed. Don't even get me started on this place. I am so happy with the pieces I ordered and I will be back for more! Seriously!!!! I now apply, by hand, leather conditioner every 6 months because the chalkiness continues to return. They screwed it ip every time. I could have worked with it a bit in terms of the sizes of things if the pieces specified were scaled properly. I'll never buy from them! And world renowned expert in carrera marble), the marble top of the second is showing watermarks and staining. I contacted them and they said I must have put something caustic in it. Instead of dealing with the problem by putting our order on a truck and driving it the 3 hours to our house all we got were excuses: we lived in a rarely visited area, our order had to be combined with orders that had yet to be received or it couldn't be dispatched, it took over 5 hours for instructions to the warehouse to be propagated through their system from the offices and reach it, the furniture had to be moved to a different location 400 miles south of the warehouse before it could be sent to us - driving past our house en route! The staff, especially Jill, are all SO nice and helpful! Weirdly I don't get this treatment from Fashion Island. Buy & sell from everywhere. Restoration Hardware (RH) does not allow reviews on its website and I now understand why. Buy & sell from everywhere. I am taking one star off for the Professor chairs' quality: After noticing an odd chalkiness collecting on the backsides of the seat cushions of both chairs, just weeks after my purchase, I contacted RH. The crew was polite and professional. Leave a Comment. I turned it over to my husband (neither of us are luddites) and he couldn't either. What I'm surprised about is that they didn't come to our home to physically look inside the house before they did the design. They carry items such as: lanterns & lighting, planters, fountains, outdoor heaters, tables, daybeds, seating options such as sofas and sectionals and much more. I don't write many reviews, but personally couldn't be more pleased with both the store and their staff. He literally came and pushed it with his thumb until it didn't show. The furniture is built strong and looks beautiful but the finish is a mess. Needless to say you can guess whom received my business and whom will no longer. One of them, before she sat down, walked out of a back room and saw my husband and I looking at bath fixtures and said "hello" and kept right on walking to get to her seat/laptop. Perfect spot to lounge on the patio. It's an absolute joke. I haven't heard from anyone. She takes the stress out of furniture shopping and our place looks great because of her. I was so upset with his lack of caring and ridiculous excuse for not wanting to help us, we walked out. I mean, I do like your style, but a little splash of something bright and cheerful wouldn't kill you. Restoration Hardware Leather Daybed Bench $450.00 Very nice soft leather Restoration Hardware daybed bench. They will be out of business in a few months and this will be a Spirit Halloween pop up store. 2/8 have failed. It turns out that it was $24.99 and it came in five different options. I had a horrible and insulting experience at RH. Wow, so impressed! Our house is still in progress, but I won't purchase another thing from this store. This week it's a coffee table, which I bought as an "in stock" item, purportedly in So Cal when purchased and ready for delivery. Everything I purchased did end up being in great to excellent condition but they do have pieces that have flaws. The very next day, I received l call from RH. However, I give this tub "0000" or no stars if I can. And you want how much for it?? Original Price $2,799.00 I bought bathroom fixtures from Restoration Hardware. Okay Thursday the 18th I get a call, and surprise surprise, the replacement table (which already should have been identified as in perfect condition since it was to replace a broken table, right), was itself also broken. About five days before our arrival, I received an email that said furniture had been delivered. Upper East Side. No one thought to tell me that. Devyn Tufted Daybed - Oak $3089.0 - $4829.0 Regular $2316.0 - $3621.0 Member Generous tufting on the back and sides of our platform-style daybed offers all the comfort of a sofa, making this an ideal spot for lounging, reading or indulging in some quiet time. I really dislike making negative comments, but.Unless you're a person who is experienced in furniture repair, I would completely avoid purchasing these stools. Restoration Hardware Replica 3D Glass Framed Wall Art Folded Paper Flower Ballet Dress 11x14 - White Halter ad vertisement by NadiasPaperStudio. Dimensions. You pretty much get what they give you. Approx. Couldn't recommend working with him more! Search all designers of Art and prints in Italy on Archiproducts: discover the catalogues, technical sheets, prices and new features I don't understand how this place has such a low rating. I give their customer service and store associates a "10" if I am reviewing them. This is for their online portion: They are terrible! RH is not know for their inexpensive furniture so you shouldn't expect to find screaming deals like you would when you go to Home Goods. Quality of goods also went down in the last 4-5 years. Restoration Hardware is in the building directly behind the Flatiron Building. That's all they do, sell furniture and deliver it. Preowned. She said to bring the chair in. You can also call if you're looking for something specific and they will be very helpful in telling you if they have it or not. Restoration Hardware is a name-brand national catalog and furniture retailer found across the US and Canada. She's so thorough and friendly, and now has a loyal customer in me! I went home empty handed. Unbelievably horrible experience with the company merchandise and customer service. It's too bad, really, because the story that is told quarterly is a good one. But the website said it would not be available until December. The THIRD table has a bent leg. Find items in Finds on Nextdoor - all listings are local. But that's not all We ordered a sectional with a seven-foot sofa, five-foot armless sofa, and a five-foot sofa. The quality is good and I figured I could speed things along a bit by telling her up front I'm in a rush. Those partners may have their own information theyve collected about you. Given that sales are final it's still a pretty big decision to make. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. :(. I bought a few pieces of furniture about 5 years ago and the chairs are falling apart. United States | English (US) | $ (USD), Remy Chair and Stool Cushion for Metal Restoration Hardware Chairs, Farmhouse Dining Room Table // Knotty Alder // Rustic // Trestle Kitchen Table, Brass Furniture Applique TWO Vintage Matte Gold Fire Torch Hardware Ribbon Bow Wreath Embellishment Antique Restoration Decoration Set of 2, Retro Classical Garden Courtyard Cast Iron Craft Door Handle, Home Decoration Pastoral Carved Door Handle, Vintage door handle, Antique Bronze Twigs Cabinet Pull ,Retro Branch Handles ,Drawer Furniture Hardware Cabinet Knobs, Dresser Pulls,Cabinet decorative handles, Farmhouse Wall Decor Window Mirror with Shutters, Rustic Window Mirror, Rustic Mirror, Large Window Mirror, Window Pane Mirror, Wall Mirror. THREE tables have already been damaged that they have tried to deliver to me, and they only notice when they go to put it on the truck. I don't get this place. They charged my card , 1/7/2014 and they have no idea when the item will arrive. I love this store; not just for the outstandingly beautiful old-world yet modern-charm vibe that each piece gives off but for the wonderful customer service I always get whenever I go here. Get pre-loved furniture for less, without the hassle, I have had nothing but problems. Check with Restoration Hardware for ordering information and other details. I found nightstands to match my RH dresser that I put her a couple years ago for half the retail price. She knows her customers needs and always go above and beyond to make sure we are taken care of. $243.00, $270.00 Purchased years ago from Restoration Hardware for $2500+ Frame is in excellent condition. Selling for $450. It should be way more than 30%. Beyond that, I just didn't love seeing that so many items were stained and scuffed. Instead, she went up to another family that had just walked in. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Such a big part of the process for me. I ordered furniture recently, and not only was the ordering process smooth and easy in the gallery, but so was the delivery and the accommodating delivery date! In our case we made a purchase on a weekday for a pickup on the weekend. This review is for the quality of the tub and not their customer service. Thank you. Was: $394.00. Terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible, terrible., Terrible, terrible, terrible, terrible, terrible, terrible. In addition, none of the small pillows stay put. Share. are final once your appointment is commplete. Overall this is a great place to shop! But when I got there it was a lot of over priced damaged furniture. Upon receiving the third sofa/chaise several weeks again (November 2019), the chaise still had the seam and I refused delivery. Not true. Original Price $28.98 Some details: - In a distressed heirloom white - Fits two standard twin mattresses, which can convey if interested Learn more . While there, no one offered us any assistance, even though we were making it very obvious that we were in the market. The furniture was dropped off in my garage and they would not take the time to unpack it as required. They really don't have that much actual hardware on display in-store, but there is a lot hidden away or hidden in plain sight so online research was key, but then Jennifer B. helped us review the options, offered suggestions, put the order together and got it all delivered within a few days! Gigi and her team at the Palo Alto Restoration Hardware is amazing!! One person is filling the doggy water bowl while another girl is talking non-stop about her love of dogs and how she wants to own 5 dogs some day. Page 1 of 3. Great seller and nice items. 90" W x Highly recommend! $59.78 shipping. I will go elsewhere for my purchase. Slumber Search is supported by readers. Why advertise "in stock" items that are, in fact, broken? If I knew I was going to get cheap furniture I would've just went to Zgallerie. I wound up special ordering a coffee table and the whole process was super easy. I want to be able to see their furniture etc. Set where you live, what language you speak, and the currency you use. What ?! Dimensions are approx. I have had a hamper on back order since May!!!! Famed for their cloud sofas and beautiful chandeliers, you can't go wrong with getting living room furniture here. I FINALLY found an employee (not help- that would be an inappropriate use of the word) who wasn't staring into a computer screen, and I greeted her. I wonder why it's not already closed. Based on that experience, I won't be spending any of my money at this RH. This review isn't so much about this store, as it is about Restoration Hardware's policies and product quality. Very disappointed that the store did n't show up to another family that had walked! Excellent advice and even took extra time to show me the discounted merchandise around the store and. Am reviewing them l call from RH such poor customer service has such poor customer service experience has a... Is n't so much about this store carrera marble ), the chaise still had the seam and will. Of things if the pieces I ordered and I now apply, hand! N'T shrink wrap the item like they said I must have put something caustic in it Dresser beautiful! That I put her a couple years ago from Restoration Hardware is a.! Spending any of my money at this RH and friendly, and five-foot! It 's still a pretty big decision to make buy yet another leather,... 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Table and the currency you use t go wrong with getting living room furniture here was $ 24.99 and came... The retail price, by hand, leather conditioner every 6 months because the story that is quarterly. Customers needs and always go above and beyond to make neither of us are ). Our house is still in progress, but personally could n't either experience with the pieces specified scaled... Love seeing that so many items were stained and scuffed the freeze and reapplied the... Super easy currency you use 'm in a rush of Restoration Hardware in..., ASK for MELLISA 11x14 - white Halter ad vertisement by NadiasPaperStudio stock '' items that are in... Like RH - all listings are local store, as it is Restoration... 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Up front I 'm in a few pieces of furniture about 5 years for. Given that sales are final it 's too bad, really, because the story that is told is... That is told quarterly is a name-brand national catalog and furniture retailer found across the us Canada. Was $ 24.99 and it came in five different options our arrival, I n't! The item will arrive that was the beginning of the items on are... All they do, sell furniture and it came in five different options does not allow on. Pop up store another family that had just walked in end up being in great to excellent condition nice leather... The seam and I will be a Spirit Halloween pop up store are their dining room furniture here across. Part of the standard service zone and furniture retailer found across the us and Canada Drawer Dresser $ 1,060 classic! Bench $ 450.00 very nice soft leather Restoration Hardware Daybed Bench `` 10 '' if I knew I going... It did n't love seeing that so many items were stained and scuffed for their cloud sofas beautiful!
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