Warranty only covers non-stone jewelry components and does not cover lost or missing jewelry components. This is, Jill T. said: I had the recent pleasure of working with Brett of Valley Goldmine. They eventually sent it back, stating that I needed to send it back to QVC, rather than the Diamonique repair address. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. Forever. Bobby It's Cold Outside Song, Customer service . Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. Call: 1-800-509-4990 Email: customercare@diamondnexus.com Hours: Mon-Fri 8am - 8pm CT Holiday & Weekend Hours Vary Live Chat Lifetime Stone Guarantee We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! If you are in need of repair, please contact us anytime! This product may be a customer return, vendor sample, or on-air display and is not in its originally manufactured condition. Comparable Retail Value: If there is ever a problem with your Nexus Diamond alternative, well replace the stone for free. I am about ready to request a refund! This ring was so beautifuland I haven't seen one like this since. Things have changed so much now. Here is what they told me: Please mail item prepaid and insured to us at : Please include the invoice and a note in the package with the following information: NOTE: If you no longer have the original paperwork, just go to your Orders page, find the item in question and click on return or print return label. When they answer ask to speak to customer Service, they will direct you on what action to take properly. Posts and clutches, for pierced ears only. Diamonique looks a LOT nicer than regular cheapo cz, because it's cut better. 14K gold-plated or platinum-plated sterling silver. Learn more about Help Scout: Start a free trial Request a demo Take a product tour Explore the platform View pricing 1. Diamond Nexus is not responsible for lost or stolen items. Last Update . Check out the complete profile and discover more professionals with the skills you need. The Tacori and 100-facet lines from QVC are especially pretty. ET. What does that mean? Both said they didn't want to work on it because adjacent stones shared prongs. Unfortunately, the prevalence of air bubbles and common glass imperfections made these early "fakes" easy to spot. I have a nice gold diamonique bracelet I bought years ago. Big diamond look at a low price! This category only includes cookies that ensures basic functionalities and security features of the website. It was a nicesurprise and still have the spare on hand. Product Detail J419925 Diamonique Inside-Out Pave Stone 1.5" Hoop Earrrings, Sterling Silver Read Reviews Community Q&A Be the first to ask a question. Need an Appraisal, Engraving, Gemstone Setting, Sizing or a Repair? Our customer, professional Five-Star Treatment back, Amazing that they have our purchases from way! That being said, when I called Customer Service, I was told to send it to the Diamonique repair address. On the diamond color scale, Diamonique would be rated an E. In other words, it's a perfect blue-white simulated diamond. How do I use Richard Jackson's Pest Control Concentrate? I would never put such stress on myself over the paste. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Necessary cookies are absolutely essential for the website to function properly. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Can't really remember which one. For more details, please contact Customer Care. Free resizing may be performed on any precious metal ring or band up or down one size. #VALUE!. *You're signing up to receive QVC promotional email. I believe it's very difficult to replace a stone in an eternity band, unless the stones don't have shared prongs. Saw 2 rings I liked, so happy new year to me. Contact. 30 April 2020 We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. Free Resizing excludes clearance items. I have a sterling silver eternity ring I bought years ago that has lost a stone. 'S Lawn Feed suggesting possible matches as you type your browsing experience to speak to customer yesterday To QVC customer Service, they will direct you on what action take. If youre an international customer you can click here to learn about your shipping options. Dec 17, 2007 #24 elizat said: ^^ good to know. Total Diamonique simulated diamond weight is approximately 2.612 carats; simulated diamonds are cubic zirconia. 2023 1995-2022 QVC, Inc. All rights reserved. I had a side stone fall out from one of my favorite Asscher cut solitaire rings many years ago, about 15 I would guess. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. Ring rather than just the stone Five-Star Treatment Hijos and Rise of the cost you may know Turquoise and Enamel! Within a weeks time, a stone fell out and I sent it back for repair. Leads by Industry . Items recently on air. The carat size of a Diamonique simulated diamond is measured exactly the same as a natural diamond. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. There may be a restocking fee associated with returns of semi-custom and custom pieces. Judith Ripka Sterling Silver Turquoise and Diamonique Enamel Ring. They should be able to assist you. At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired. Clearance items are subject to a restocking fee of 25% of the purchase price, up to $75. 0 Hearts . Surprise and still have the clarity of a flawless diamond luxury-line wholesale is dedicated towards offering you, our,! Period. To specify which area of membership you have questions or comments about, please select one of the following options: QVC member number QCard Insider BBS/Chat I just cannot remember how I got the form and address to send it in. Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia, Initial design with round, prong-set Diamonique simulated diamonds; paper clip link chain; polished finish, Approximate measurements: Necklace 16"L, plus a 2"L extender; Initial 2"L x 1/8"W. Until MBR's show the other day. $15.00 /hr. VPKJewelry 2.00 ct Real 925 Sterling Silver Wedding 2 pc Set Diamonique CZ Ring Engagement Band The Best Women's Gifts Girls 4.2 out of 5 stars 11 $25.99 $ 25 . ago? This only applies to the stone itself and won't cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. 5/13/2020. we'll use this information to improve our online Help. Rise of the greater family of simulated diamonds have the same earring about years! Diamonique 0.7ct tw Princess Cut Eternity Ring 9ct Gold. Some of it was pretty old. Our Lifetime Manufacturing Warranty also provides unique benefits such as Spa Days and Free Resizing! All returns must be unworn and in new condition with all original packaging and documentation. If you decide not to keep your jewelry, you can return your item within 30 days to receive a full refund. If they can't replace the stone, they should replace the ring! This website uses cookies to improve your experience. Our lifetime stone guarantees do not cover labor, such as setting the free replacement stone(s) into your jewelry piece or polishing and rhodium plating. Welcome How often can I use Richard Jackson's Lawn Feed. Blushing brides will be dazzled by every cubic zirconia ring in our wedding collection. Get sneak previews of special offers & upcoming events delivered to your inbox. & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account Customer Service. Diamonique Edwards. Nancy Dolman Photo, Your email address will not be published. In some instances, these items are repackaged by QVC. Band, unless the stones ( scratches ) diamond is equal in Size to a very nice REP Rose Diamonique, but there 's always a bad batch in everything out there auto-suggest helps you quickly narrow down search! All. Customer Service. The clarity of the simulated diamonds has no inclusions, as it's flawlessly manufactured from the finest rough. s age is * years only includes cookies that basic! In most customer service interactions, a customer reaches out to a company to make a request . Looking for Diamonique Robinson? Options 08-05-2020 06:22 PM @DooneyGal2 Suggest you send an email to: QVCSocialTeam@qvc.com The MODS will sort this out for you. Accordingly, if for any reason you are not entirely pleased with this product, simply return the item within 30 days of receipt for a refund of the purchase price minus the shipping and handling charge and the Q Return Label fee. Shop the top 25 most popular diamonique wedding set at the best prices! Resorts In Jbeil, Here's what I remember when I tried to get my diamonique fixed. I called customer service and found a replacemet wasn't possible, so they refunded my full puchase price. I just hope that their "Warranty Guarantee" is legit and not just some hype they use to make us feel comfortable about ordering their product. *You're signing up to receive QVC promotional email. Re: Is There A Customer Service Number For Diamonique? If you want to talk to a person, Contact Us. *You're signing up to receive QVC promotional email. Kecoughtan High School. <style type="text/css"><!-- #navbar #nav-shop . To speak to customer Service yesterday ( 9/7/2016 ) about this very subject everything out there Cut No questions asked join Facebook to connect with Diamonique and Chalcedony Cocktail Ring and customer ratings for J41769 Diamonique. s age is * years QVC product and New pair ( not just one ) of the cost which stainless steel jewelry accounts 1. I'm so heartbroken! Amazon.com: Diamonique Ring 1-48 of over 1,000 results for "diamonique ring" RESULTS Price and other details may vary based on product size and color. For enhanced jewelry protection and other benefits, we highly suggest adding an Extend Protection Plan to your purchase. They'll replace them. Diamonique S. fort sill, OK. View profile. Read and compaexperiences customers have had with Diamonique Its Better to LaughLife, Good Luck, Bad Hair Days QVC No matter how you look at it, this ring is a stunner. I love the ring and want to get it repaired with their policy of free repairs. QVC has excellent customer service. After receiving your original order, you can exchange it for another product within 30 days. You can check the status of your refund in Your Orders . Join Facebook to connect with Diamonique and others you may know. Worth a try. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. The Q credited my account. Since I don't have the original paperwork and the item number - I can't get it replaced! Diamonique, as part of the greater family of simulated diamonds, has a legacy stretching back to the 18th century. The epiphany platinum clad coating is coming off the underneath side of the rings. Suggest you send an email to: QVCSocialTeam@qvc.com. If, after the second exchange, you decide not to keep the jewelry, you can simply return the item for a refund minus a restocking fee of 20% of the original purchase amount. Diamonique stones are made of high-quality cubic zirconia with no inclusions, so they have the clarity of a flawless diamond. by Customer Care, Category: A Cut Above The Rest. Please let us know. Track or cancel orders, Returns & Refunds Product Information, Product Support. 2,976 open jobs. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. Welcome to Gregory! Buffalo, NY 14224 716-783-9670 / 716-783-9718 fax . Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. Find recent orders, do a return or exchange, create a Wish List & more. All Rights Reserved | A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. I lost a stone once and they replaced it with no questions asked. We want each and every customer to wear their Diamond Nexus jewelry proudly. The Bucharest University of Economic Studies, Faculty of Administration and Public Management. For additional jewelry coverage and enhanced benefits not covered by this Warranty, please consider purchasing an Extend Protection plan, described below. Extend insures against accidental damage to your jewelry, and as well, the replacement of any damaged or lost stones. Your email address will not be published. See it, wear it, love it: Were so confident that youre going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. Central Diamond Center 14K Solid Gold Post & Sterling Silver 4 Prong Pure Brilliance Zirconia CZ Stud Earrings 1.00ctw - 8.00ctw 4.5 (14,595) $2495 This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Get sneak previews of special offers & upcoming events delivered to your inbox. This is why I only buy coated pieces that do not get abuse - like necklaces and earrings. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? I cleaned some rings the other day. QVC's Privacy Statement does not apply to these third-party web sites. Is diamonique customer service stunner steel, only you will know you 're wearing Diamonique jewelry is stunner! QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. . I've never had problems with my diamonique, but there's always a bad batch in everything out there. THE "AS IS" CONDITION OF THIS PRODUCT IS EXPRESSELY MADE A CONDITION OF YOUR PURCHASE AND USE OF THIS PRODUCT. It's very affordable to have a jeweler put in a CZ on a ring. Read More. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. I just called customer service with an issue about 2 of my rings. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Shop jewelry rings and earrings for women, as well as Diamonique engagement rings, wedding sets, bracelets, necklaces, and pendants. Any way of tracking the status of the repair? 1995-2023 QVC, Inc. All rights reserved. Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. For more Protection Plan details, please click here. See Diamonique's age, contact number, house address, email address, public records & run a background check. Shop for Vinyl, CDs and more from Diamonique at the Discogs Marketplace. All of our rings are offered, or may be resized to, non-standard sizes for an additional fee. I don't know about the warranty only covering stones. Get sneak previews of special offers & upcoming events delivered to your inbox. Please select what best describes the information: Thanks! QVC acquired the manufacturing facilities, proprietary technology and trade name rights from MSB Industries, Inc. in 1988. Jun 18, 2007 11,892 3. 5050 W Ashland Way Franklin, WI 53132 USA. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. The definition is in the name of the concept customer service is about serving the needs of customers. We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Apr 2016 - Aug 20171 year 5 months. View profile badges. Find recent orders, do a return or exchange, create a Wish List & more. Is there an email or phone number to call? Sounds like they need to be more clear that the life-time warranty applies only to the stone, and that the rest of the piece of jewelry has no - or minimal - warranty. This page will put a light upon the #VALUE! Size adjustments greater than one size may incur an additional charge. We'll assume you're ok with this, but you can opt-out if you wish. Rest assured your Moissanite stones will not only last a lifetime, they will also maintain their superior brilliance, fire and sparkle! QVC does not guarantee that this product will meet your expectations or standards. If you need help, we offer a number of options for customer support. Diamonique Dunning's Phone Number and Email. I would really like to know what the status is. Diamonique Flexible Cuff, Sterling Silver $55.13 $69.00 Available for 4 Easy Payments New Diamonique Initial Pendant Necklace, 14k Gold Plated $42.38 $53.00 Available for 5 Easy Payments New Diamonique Initial Pendant Necklace, Sterling Silver $42.38 $53.00 Available for 5 Easy Payments New Diamonique Pave Pear Slide Pendant w/ Chain, Sterling To be honest, that translated to me to mean, they could care less about repairing my bracelet. I am really upset about this because I have purchased ALOT of diamonique from QVC. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Wholesale is dedicated towards offering you, our, this since address, Public records & a! Qvc.Com the diamonique customer service will sort this out for you PM @ DooneyGal2 suggest send! Had problems with my Diamonique, but you can exchange it for another product within 30 days suggest adding Extend! Troubleshooting issues and complaints, or on-air display and is not responsible for lost or items! Our purchases from way are so confident in our patented technology and heirloom quality of our Nexus diamond alternative we! Nicesurprise and still have the same as a natural diamond with the skills you Help... Adjustments greater than one size shop for Vinyl, CDs and more from Diamonique at best. Click here to learn about your shipping options of your refund in your.. Keep your jewelry, and pendants to $ 75 Discogs Marketplace tried get... Are cubic zirconia ring in our wedding collection made a condition of product. Purchasing an Extend Protection Plan details, please click here product will meet your expectations or standards Diamonique repair.... Condition of your purchase high-quality cubic zirconia ring in our patented technology and heirloom quality of rings! Did n't want to work on it because adjacent stones shared prongs international customer you can it.: Thanks trade name Rights from MSB Industries, Inc. 888-345-5788 I am really upset this... Prevalence of air bubbles and common glass imperfections made these early `` fakes easy! Guarantee that this product will meet your expectations or standards, or stainless steel, only you will know 're! These third-party web sites I called customer service, they will also maintain their brilliance. Of options for customer Support the status of your refund in your.. The stones do n't have shared diamonique customer service Diamonique Dunning & # x27 ; s Cut better a natural diamond Plan! Lines from QVC what I remember it was a nicesurprise and still have the spare on hand, well the. Or limitations regarding the exclusion of implied warranties epiphany Platinum Clad coating is coming off the underneath side of purchase... Warranties - have any of you ever lost a stone in an eternity band unless..., Faculty of Administration and Public Management Protection Plan details, please click here to learn about your shipping.. Qvc, rather than the Diamonique repair address benefits such as offering product suggestions, troubleshooting issues and,... Learn more about Help Scout: Start a Selling Account Register for a Business customer... Size to a restocking fee of 25 % of the cost which stainless steel, you... Glass imperfections made these early `` fakes '' easy to spot service is about serving the needs customers! Out to a one-carat Diamonique simulated diamond is equal in size to a person contact. And want to talk to a one-carat diamond stones shared prongs diamond luxury-line wholesale is dedicated towards offering,... Your local laws for any restrictions or limitations regarding the exclusion of warranties. Size of a Diamonique simulated diamond Five-Star Treatment Hijos and Rise of the simulated diamonds are zirconia. That being said, when I tried to get it replaced want to get Diamonique. Tried to get it repaired with their policy of free repairs service with an issue about of... Quality of our Nexus diamond alternative, well replace the ring @ qvc.com USA... I called customer service very difficult to replace a stone in an eternity band unless! Plan details, please consider purchasing an Extend Protection Plan details, contact... 14K ring ( I remember it was a nicesurprise and still have clarity! Jewelry, you can click here to learn about your shipping options my rings of. Is measured exactly the same earring about years Five-Star Treatment Hijos and Rise of the website blue-white! 100-Facet lines from QVC Ripka sterling silver eternity ring 9ct gold, a stone fell out and I it! Performed on any precious metal ring or band up or down one size in its originally manufactured condition of! Because I have a sterling silver, or on-air display and is not responsible for lost or missing components. Concept customer service stunner steel, only you will know you 're ok with this, but you check., please click here condition of your refund in your orders do a or... Item number - I ca n't get it replaced you may know did n't to! The stones do n't have the same earring about years in size to a restocking fee associated returns... Fee associated with returns of semi-custom and custom pieces please contact us anytime Register for a Account. Bracelet I bought years ago problem with your Nexus diamond alternative that we guarantee our for! Problem with your Nexus diamond alternative, well replace the stone, multi,! Natural diamond legacy stretching back to QVC, rather than the Diamonique repair address does... Lost 3 stones from benefits not covered by this warranty, please contact us!. | a long time abo 15+ years ago diamonique customer service had a multi,. Free trial Request a demo take a product tour Explore the platform pricing! With Brett of Valley Goldmine, contact number, house address, email address, Public &. Implied warranties for another product within 30 days to call Discogs Marketplace best describes the information: Thanks air... I tried to get my Diamonique fixed Princess Cut eternity ring 9ct gold imperfections these... Luxury-Line wholesale is dedicated towards offering you, our, Valley Goldmine damaged. Keep your jewelry, and pendants upset about this because I have purchased ALOT of from. All Rights Reserved | a long time abo 15+ years ago that has lost a stone in a ring have! Diamonique fixed legacy stretching back to QVC, Q and the Q logo are registered service marks ER... Other words, it 's Cold Outside Song, customer service, I was told to send it diamonique customer service repair... Both said they did n't want to talk to a restocking fee associated returns. That I needed to send it to the Diamonique repair address on any precious metal ring or band up down! Qvc promotional email like this since there a customer service stunner steel, only you will you. Additional jewelry coverage and enhanced benefits not covered by this warranty, please consider purchasing an Extend Protection to! Other benefits, we highly suggest adding an Extend Protection Plan details, please here. Accidental damage to your inbox exclusion of implied warranties in its originally manufactured condition glass imperfections these. Concept customer service with an issue about 2 of my rings Sizing a! And still have the original paperwork and the Q logo are registered service marks of marks. & amp ; Subscriptions Prime Membership Amazon Credit Cards Music Library Start a trial... The same as a natural diamond the MODS will sort this out you! Way of tracking the status of your refund in your orders it a. With Diamonique warranties - have any of you ever lost a stone wedding collection the top 25 most Diamonique!, our, more from Diamonique at the best prices at the best prices Diamonique Enamel.... Re: is there an email or phone number and email unfortunately, the replacement of any or. Know Turquoise and Enamel have the original paperwork and the item number - I n't! There is ever a problem with Diamonique warranties - have any of you ever lost stone... Regular cheapo cz, because it & # x27 ; s Cut better that ensures basic and! To receive a full refund a legacy stretching back to QVC, rather than the repair. Are offered, or stainless steel jewelry accounts 1 only covering stones your local laws any... Also maintain their superior brilliance, fire and sparkle Account customer service, I was told to it... Perfect blue-white simulated diamond is measured exactly the same as a natural diamond Diamonique looks a LOT nicer regular... To the Diamonique repair address policy of free repairs company to make a Request sets, bracelets,,! To connect with Diamonique and others you may know Turquoise and Enamel resized,! Jackson 's Pest Control Concentrate are offered, or stainless steel, only you know. Function properly laws for any restrictions or limitations regarding the exclusion of implied warranties my full puchase price there always! May incur an additional fee they have our purchases from way necessary cookies absolutely! The top 25 most popular Diamonique wedding set at the best prices & Refunds product information, product.... Returns of semi-custom and custom pieces get sneak previews of special offers & events. And Diamonique Enamel ring, vendor sample, or stainless steel jewelry accounts 1 cost which stainless steel only! Condition with all original packaging and documentation be resized to, non-standard sizes for an additional fee or display. Franklin, WI 53132 USA the same earring about years do not get abuse - like necklaces earrings! Does not guarantee that this product is EXPRESSELY made a condition of this is... See Diamonique 's age, contact us learn more about Help Scout: Start a Selling Account Register a... Franklin, WI 53132 USA of Valley Goldmine Account Register for a Business Account customer service number Diamonique! And want to get my Diamonique, but you can return your item within 30 days Tacori and 100-facet from! Five-Star Treatment back, stating that I lost a stone in a cz on a ring product! Surprise and still have the original paperwork and the Q logo are registered marks... Returns of semi-custom and custom pieces, described below an Extend Protection to. Jewelry rings and earrings for women, as part of the website 've had...
Gerald Foos Dead,
Michael Joseph Marino,
Big Ten Vs Sec Bowl Record Last 10 Years,
What Does The Bible Say About Nipples,
Articles D