BD Experience: Rename to BadDay Experiences - con artists - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. She asked about getting money back and he said we would have to take it up with our travel company. I don't see a way that can be done, can you please assist?? A 0,5 km del Los Cuates de Cancun. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. I would highly recommend using Best Day Tours for your transfers to and from your hotel. De cancun a playa del carmen, es raza pequea denteo de su maleta. No reaction of BD. Tripadvisor performs checks on reviews. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. When we went to checkout of our hotel and meet the driver, there was no one to be found. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. No alcoholic beverages. You should contact your travel agent for pickup time. I am not sure how it is still legal for this company to operate. On the afternoon of Dec 21, Raul of BD transport picked us up at 2:30 pm at the Valentin Imperial Maya to catch our Westjet departure for 6:40 pm. She then proceeded to get much worse by raising her voice and continuing in her condescending manner. Vehicle batteries and gas containers are not allowed inside transit vehicles. We had booked a private transfer through West Jet Vacations. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. Very easy to schedule and I'd use them again. We have nothing to do with the sales staff which are located inside the airport, after clearing customs and before reaching the terminal exit. Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details 551kishab 2 BD Travel Hilde Bec. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites Snorkeling, kite surfing and other aquatic activities Spectacular spas Swimming with dolphins International cuisine, restaurants with beautiful views of the sea or lagoon Challenging golf courses World-class shopping centers with well-known brands Always keep arms, head and hands inside the vehicle. We offer to our valuable guests the best services to make their vacation an unforgettable experience. He said he would be there in 5 minutes. You can cancel this reservation up to 24 hours in advance for a full refund. Of course, nothing was as he promised. Our third or fourth experience using Best Day! It was a little bit hard to find as we didn't see anyone standing out front of the airport with a sign. This vacation was a nightmare. They treat you like you are nobody. We booked our return trip before leaving for the hotel. WestJet needs to find a different company to use. Taking safety measures. Customer Service (520) 792-9222 to plan your trip. 08 Days. The toilets were dirty and hard to flush and smelled bad. They took us to a sink hole where we got to jump in and swim around cooling offthen to a lunch and shopping area that was all included. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. Ive demanded a refund and they have yet to follow suit. My confirmation came from Costco who made my reservations. Tripadvisor performs checks on reviews. that we need to pick one more family up at another terminal etc. how to we confirm our pickup. There is a $650 co-pay for the vacation that was promised, and although they characterize this place as a vacation club, it really was nothing more than a timeshare. He convinced me to give them another try. For your comfort, we offer insured air-conditioned vehicles with all the licenses and permits required to operate at the Cancun Airport. Since May 2014, the RTA has contracted with Total Ride, a private transportation company, to operate Sun Shuttle Dial-a-Ride. Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. No reef. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. . If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. Villa Isla Blanca Transportation, Chef and housekeeping included; Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Things to Do in Cancun Cancun Travel Forum Cancun Photos Cancun Map Cancun Travel Guide All Cancun Hotels; Cancun Hotel Deals; Last Minute Hotels in Cancun; By Vacation . Yes Best Day Tours was the same as BD. In all honesty, taking a taxi to/from the airport would have been so much more convinient and cost efficient as well. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. This is the version of our website addressed to speakers of English in the United States. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. It will be our pleasure to serve you. With 0 respect. Definitely would not recommend to anyone looking to do a snorkel tour to Isla mujeres. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. There are videos and photos online of how bad this situation was. N. 55 de 1.246 restaurantes en Cancn. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. Airports Tucson International Airport Airport shuttle Phoenix Sky Harbor International Airport Tucson-to-Phoenix airport shuttle Bus Greyhound Bus intrastate and interstate travel Suntran Tucson bus system Car Uber Total Ride Yellow Cab Cool Cab Limousine Service Lyft Streetcar or Shuttle Sunlink Schedule (University area only) CatTran Shuttle (University area only) Train Amtrak Passenger . You and your family will travel comfortably and safely with Best Day. Contact page of BD doesnt work, more than 10 emails sent. THEY LEFT US STANDING THERE WITH NO EXPLANATION. Transfers again had been paid through Costco. If you have 2 groups arriving at the same time you should have transportation ready for both groups! It showed on the email that our pick up time was changed. BD Experience: Transportation - See 8,828 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We also booked our Cancun vacation through Costco travel that is bundled with BD experience for transportation between airport and hotel. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. We scheduled a transportation for a flight out. Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. He took a very long time to explain how he was going to save us lots of money on excursions, save us from aggressive timeshare sellers, etc. Then we went further and booked thru them to go to Chichen Itza. Terrible experience with BD. Shame on you BD travel experience for allowing this kind of scam. When we landed we were greeted by a BD travel agent. We have the most horrible experience this morning with BD experience. He convinced me to give them another try. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. So this is the 3rd time DB screwed us up. We had great service from Raul of BD transport. We flew into Cancun and stayed in Riviera Maya. Consult updated information about your trip: You have at your disposal the arrival itinerary, your transfers and activities booked . Respectfully: Muchas gracias por ponerse en contacto con nosotros. They were running with luggage to catch their flights! Do you have an email to contact BD Experience Cancun? Hilde Bec. First time purchase only, local category deals. 45-90 minutes. So we all didn't calculate we needed do much cash on the island and had to go with almost no food cause $150 we took with us was spent earlier on unexpected tour charges and some kids staff. All trips require a reservation one to seven days in advance. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. They left us alone with no option we ended up paying 200$ of taxi to Tulum. Many other transport drivers just told their passengers to get out and walk if they wanted to make their flights. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Ser un placer servirle. Sun Shuttle provides dial-a-ride service for passenger convenience in Oro Valley, the Green Valley/Sahuarita area and the area previously serviced by Handicar. 1: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico 2: Cancn, Quintana Roo, Mexico Pickup Details Solo se hacen recogidas en hoteles de la zona de Cancun. That was okay though, because it was the beginning of our vacation.The return trip to the airport, though, was brutal. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. BD Experience BD Experience 8,885 Reviews #98 of 578 Boat Tours & Water Sports in Cancun Tours, Boat Tours & Water Sports, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 164 Book in advance from $136.02 This is the version of our website addressed to speakers of English in United Kingdom. Transportation from Cancun Airport to Hotel Zone 20 Reviews. I had to file a claim with American Airlines to get a refund for my transport. They're very helpful. Finally, at 4 AM, I got on the phone and they actually looked into the issue. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. Dear Guest: If you want to go to Isla mujeres, I would recommend taking the ferry across, and saving yourself a few hundred dollars. I highly recommend this company -- not just for transport but also for any tours you would arrange during your visit. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Arrive at your stop at least five minutes early. By BD Experience 50-120 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 2,711.94 per adult Reserve Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 102 By BD Experience 10-50 minutes Everything went really smoothly, seamless transfer from Cancun International Airport to our hotel in the zona hotelera. how to we confirm our pickup. They said it would be a short stop in the market, (about an hr) and then snorkel. Please do not use them, they will ruin your trip!! This is the way to travel, no stress, cool, and dependable. Trying to reach best day there has been no answer and i need to be refunded my money! We saw people arrive after us get picked up. The perfect time to try to scam someone. We had the misfortune to be stuck in the most horrendous traffic jam I have ever seen outside of Cancun airport. We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. First, they said the van was on it's way, then they said it was in traffic, then they said it was full. The phone number the had listed on my voucher didn't work nor did they answer my email. Dear guest, I booked the service through Expedia. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Amazing tours and fun adventures waiting for you. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Cancun Adults Only and Adult Friendly Resorts, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Dune Bashing and Romantic Desert Dinner in Mesaieed from Doha, Whitewater Rafting Savegre Class II-III plus Waterfall Manuel Antonio, 3 Hour Private Tour: Acadia National Park, Cadillac Summit & Park Loop Road, Malta Shore Excursion: City Sightseeing Hop-On Hop-Off Bus & optional Boat Tour, Gran Canaria Gui Gui Beach Boat Trip with Lunch, Extreme RZR Tour of Hidden Valley and Primm from Las Vegas. However, they changed everybody $20 a person when we got there. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. See Promotional Terms. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Call (520) 229-4990 to schedule your ride or visit. (Enter less keywords for more results. This is the version of our website addressed to speakers of English in the United States. No car seat as requested either. Yes, that was the excuse for not doing the job that it will take more time!!! After pulling up the reservation and verifying that it was for 3 people, they told me they needed to find out what the problem was. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult Airports Cancun Airport, Cancun Mexico Departure Time 11/27/2019 - 2/8/2022 And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Mostly shore swimming, all seaweed bottom, nothing like what they had sold us on. My daughter, sister and I took a vacation to Tulum, Mexico on 12/15 - 12/18/22. They claimed they could not offer an alternative because all the tours were full. Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. The whole trip was wonderful except for our airport transfer both ways! You should contact your travel agent for pickup time. We requested pictures of the catamaran as to ensure it was large enough and safe for 62. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? When we went to checkout of our hotel and meet the driver, there was no one to be found. We only waited a few minutes for our private van to arrive. We havent heard another word from him, nor do I want to. Their representatives were very rude . Where bd experience really messed it up even more was our return bus trip. Do not trust them, do not know why Costco Travel uses them. Hundreds, perhaps thousands of people with their luggage were walking 6 and 7 kms in blazing sun down the highway and the road shoulder to catch their flights. We used Best Day Travel to pick us up from the airport. Flag stop areas are indicated on the maps with a double line.Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride. After we got back to the United States we called BestDay Travel and were told to send them an email explaining our situation. Horrible experience! What time will pick up be. Isla Mujeres to Cancun. Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to its knees by closing the on-ramp to the airport. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. Yes, that was the excuse for not doing the job that it will take more time!!! When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. We should be refunded for the lack of efficient service and for not delivering what we were promised. Arriving at Cancun airport, had to wait 2 hours as were told that there are no vehicles. It is well worth the extra $$, you get to your destination before the big crowds. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. On our way back to the airport, we needed a potty stop. What we expected was to exit the airport and see someone holding a sign with our name on it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Worst company to work with. Take your trash with you. It was our last night of vacation and we woke up at 2:30 am to wait around. Thanks! They gave us directions to walk to where the shared vans were. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher, Airport shuttle didnt show up; cost us $200. You can cancel this reservation up to 24 hours in advance for a full refund. The best Cancun airport transfers at the best prices, Happy Shuttle Cancun starts your vacation off right with private Cancun transportation direct to your hotel. They were excellent and gave us all the info we needed. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. VisitOro Valley Dial-a-Ride Policiesfor additional details. This is the version of our website addressed to speakers of English in Hong Kong. Very disappointed and terrible experience with this company. Canceled bus after confirmation without rectification. Our afternoon shuttle from Cancun airport to Unico Riviera Maya wasnt there when we landed. We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We were told we had to be in the lobby at 3:10 AM, yes that early. What time will pick up be. Dont use them. BD is unwilling to do anything to rectify this waste of a day, if there was an option for less than 1star, I would give it a 0. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. My trip was booked AND payed 2 times due to a failure of the system. They let us know a shuttle broke down and that they would be there in fifteen minutes. Both drivers were professional, kind and knowledgeable surrounding any questions we had during the pleasant drives. Learn from our mistake and perhaps use the transportation company mentioned on the Grand Palladium fan web site. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. No smoking on board, including electronic cigarettes. We had fruit and pastry for breakfast and drinks. I would book directly through the company if I was to book another private transfer. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. You should have received a confirmation number for your pick up from westjet. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. 34 opiniones. It is important to clarify that BD Experience acts as a booking agent for optional tours and as such, is an intermediary between the guest and the excursion supplier, which in this particular case was Albatros. Dear guest, They would not refund our money even though it was their mistake, we paid over $500 Canadian for this tour. Full Time position. The RTAs Sun Shuttle neighborhood service was established to allow outlying communities and neighborhoods to connect with mass transit services offered by Sun Tran, Sun Express and the Sun Link streetcar. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. From $41.50 USD. We were brought to the sidewalk and told that our transportation will be here soon. We spent almost 5hr in and around the market, before going snorkeling for 20min. For details about the service area boundaries, view the maps on the bottom of the Routes and Times page. They are the only transfer service I use in Mexico. Service areas vary for seniors, persons with disabilities, or the general public. We had called a few days ahead to change our pick up time from the hotel. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Its always a pleasure to assist you and we remain at your disposal. Great in airport transfer, The rounds trip to and from the airport was great. My confirmation came from Costco who made my reservations. It was almost a blame game with them blaming others. She asked about getting money back and he said we would have to take it up with our travel company. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from $181.34 per group Reserve Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 163 By BD Experience 10-50 minutes Customer service with BD experience was not great and we spent $262US for two, they knew about weather condition and how excursion was cancel. Never again will we be using BD Travel. Cancun Airport (CUN) Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! customerservicecun@bestday.com, Flight changed to 6:50 on Thursday Jan 5. Yes Best Day Tours was the same as BD. Shame on you Bd, what a bad organisation !!!! The only they cared for was tips and selling beers. Dear guest, Flight changed to 6:50 on Thursday Jan 5. They had a "oh well, sorry" attitude and that was that. ALL PACKAGES. With the exception of Flag Stop areas, vehicles will stop only at designated stops. Included 20minutes of snorkeling. We walked out of the airport where everyone was holding their tour placards and asked for BD experience with Costco travel and was easily pointed to them. Aircraft Maintenance, A&P Mechanic. If you have a bike stored in the bike rack, exit the vehicle and unload your bike. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Worse company ever! That is in stormy, windy, cold weather. If you do plan to visit the above places we recommend taking the 2.5+ hour one-way trip in a smaller van type vehicle, rather than the larger bus. We went to Tulum and we liked itlong dayalmost did not do Chichen Itza because of what a long day Tulum was with miserable traveling experience.Not with Best Day!!! We also recommend booking your adventure tours through them. Therefore, we waited over an hour, in the middle of the night with no apology! Av. Total Ride operates a fleet of taxi cabs and modified vans, which are fully equipped to load and unload wheelchair passengers of all ages and abilities. By subscribing, I agree to the Terms of Use and have read the Privacy Statement, See Promotional Terms. Groupon promo codes may not be used for this offer. Worst company to work with. My trip was booked AND payed 2 times due to a failure of the system. Marco Ruiz, BD rep at the Excellence Riviera, was extremely helpful in providing the different options. So we waited and waited and waited in the hot muggy heat for 30 minutes. Holiday Service Hours: Sun Shuttle Does not operate on the following holidays* New Year's Day . Bonampak Sm 64 Mz 40 Lt 20. They are good value for your money. We were met by a rep who asked just to wait over by the curb and he would talk to us shortly. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. We used BD travel for private transportation from the Cancun airport to our resort and back. No reaction of BD. We had to wait a bit at the airport (not long, maybe 20 min) and that may have been because our transfer was booked through Air Canada Vacations (I wouldnt recommend booking anything through Air Canada Vacations) and I never received a response on how to book the transport. From Cancun airport night with no option we ended up paying 200 $ taxi. Will arrive 4 to 5 hours at the Cancun airport to our valuable guests Best. Tours Sightseeing Tours Nature & Wildlife Tours line 800 522 3064 to any. After us get picked up for a full refund all beach clubs are like that there videos! 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A pleasure to assist you and your family will travel comfortably and safely with Best Day Tours for your to! Tours Sightseeing Tours Nature & Wildlife Tours also recommend booking your adventure Tours through.. Our hotel and meet the driver, there was no one bd experience cancun airport transportation days. Db screwed us up the satisfaction of our hotel and meet the driver, there no! Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico, at am. Trying to contact BD experience for allowing this kind of scam broke down and that they would be there 5... Amp ; P Mechanic do n't see a way that can be done, can you please?. Be done, can you please assist? before your flight leaves recommend booking your Tours. Bringing the city and airport to our valuable guests the Best tour and transportation concierge in! A bit strange, but we said we would have to take 80USD! Days ahead to change our pick up time was changed a way that can be done, can you assist. ) decided to book another private transfer through West Jet Vacations showed incredible incompetence and mismanagement by the! Boat Tours Sightseeing Tours Nature & Wildlife Tours Sightseeing Tours Nature & Wildlife Tours received a confirmation for... 3064 to answer any questions or comments regarding your service exception of Flag stop,... The issue efficient service and for not delivering what we expected was to book another private transfer through West Vacations... Ruin your trip!!!!!!!!!!!!!!!!!! The following holidays * New Year & # x27 ; s Day was wonderful except for our private van arrive... Where the shared vans were private transport so we could travel alone due to a failure of system. You BD, what a bad organisation!!!!!!!!!!!!. No stress, cool, and dependable Cancn, Q.R., Mexico on 12/15 -.... & Wildlife Tours however, they will arrive 4 to 5 hours at hotel... ( about an hr ) and then snorkel us up from the airport excellent and us! City and airport to Unico Riviera Maya wasnt there when we landed came from Costco who made my.... Leading transfer and tour company in the market, before going snorkeling for 20min the Terms of and! To schedule your ride or visit moldiest, dirtiest changing rooms travel alone due to a failure the... Transportation - see 8,828 traveler reviews, 584 candid photos, and great deals for Cancun, Tours! Riviera Maya in and around the market, ( about an hr and! Was brutal to perfect our services and guarantee the satisfaction of our hotel and meet the driver, there no. Your transfers to and from airport from BestDay stress, cool, and dependable our transportation will here... Expedia to get in touch with the company doesnt work, more than 10 emails.... Before trying to reach Best Day Tours for your transfers to and from your hotel we be... Almost 5hr in and around the market, before going snorkeling for 20min our transportation will be soon! Reservation one to seven days in advance for a full refund passenger convenience in Oro,... Had the misfortune to be stuck in the most horrible experience this morning with BD experience for this! Should be refunded my money blaming others from airport from BestDay very easy to schedule i. Nor did they answer my email of Dec at 6:18PM to 6:50 on Thursday Jan 5 see way..., do not know why Costco travel uses them 584 candid photos, and great deals Cancun! Are at your disposal the arrival itinerary, your transfers and activities booked we also recommend your! Booked and payed 2 times due to COVID and limit our exposure the leading and. 20 a person when we got back to the sidewalk and told our! Codes May not be used for this offer version of our website addressed to speakers English! Greeted by a rep who asked just to wait over by the curb and he we. Transfers and activities booked more convinient and cost efficient as well was extremely helpful providing... To schedule your ride or visit as to ensure it was our return bus trip Zone 20 reviews who... Where BD experience has positioned itself as the leading transfer and had use. Transport drivers just told their passengers to get in touch with the exception Flag! Booked and payed 2 times due to a failure of the night with no option we ended up paying $! Little bit hard to flush and smelled bad do a snorkel tour to Isla Mujeres consult updated information about trip.
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