Check the drain pump filter for clogs and clear them too. We are delighted to partner with some fantastic cooking and baking institutes across the UK. Browse through the following possible . In after everything is clean .. Editor, Marcus Herbert. Remove the hose and check for bends or curls then straighten them. You might also want to check that the water supply is working. ff rq jl qz ji ct eb. Step 7. Make sure the water supply hose isnt bent, kinked or trapped. Customer has washed with an unbalanced load. Let us dwell on what damage may occur in the device for draining used water. The probes of the device must be applied to the surface of the pump, thereby measuring the resistance of the winding, this value should be 200 Ohms. Make sure everything is working properly by running a wash cycle. If the inspection of the pressure switch and the wiring did not give a result, and the error E20 still occurs, then it remains to check electronic module. Read this article to learn how to fix this issue. Appliancentre, 219 Regents park road, Finchley Central, London, N3 3LD. You will need to replace it if its defective. Test the continuity with a multimeter and replace it if its spoilt. And also this code indicates a possible malfunction of the heating element, controller or motor of the program selector. Do the following: Remove the lower panel and get to the pump. To fix this problem, youll need to replace your washing machines heater. You've reset it. Secure the connection by sliding the retaining clamps in place. Thanks a lot!!! Begin checking the health of the pressure switch and the wires that connect the liquid level sensor to the pump and electronic circuit board. Looking for your manual? With the device switched off, press and hold the START / PAUSE button for 5 seconds. Check your drain hose if its curled or bent. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). If everything is in order with the sewer pipe, proceed to inspect the drain pump and filter. In this case, you can identify the problem using the signals of the indicator light. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. This inscription indicates that the previous program has not been completed. Check it using a multimeter. EXTRAS. ComfortLift - Worlds first liftable basket. Check the main PCB, replace it if necessary. Manage Settings The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). If the value does not match the specified, the drain pump will have to be replaced with a new one. Straighten all curls and remove the hose if they are permanent. Unscrew the filter and pull it out, then inspect and rinse under running water. WFMC32/ WFXD52 Displays WFMC64/ WFXD84 Displays Problem Possible Cause(s) E:01: Er:01: Door open: Door lock not engaged: Er:02: Door lock can't be locked: Jammed lock or bad wire harness Save my name, email, and website in this browser for the next time I comment. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. If the error code still pops up, youll need to replace the door lock assembly. Let's consider the encodings with their designations and indicate the reasons with which they are associated. Repeat the process with the other end of the hoses connected to the water inlet valve assembly. Slide the panel back a few inches and lift it off your washing machine. The motor triac controls the speed of the motor and the error means that your machine has no motor drive. Leaving your damp clothes in the machine will cause your laundry . To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. rb rs. Use a pair of pliers to press the clamps on the hoses and slide them out of place. One of the common mistakes that occur when using the Electrolux washing machine is the error E20. Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). The pre-wash water inlet valve checking. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. If your Candy washing machine displays the E09 error code, it means its having a problem with the motor Triac(a part responsible for running the machine motor in the electronic card) on the circuit board. Control unit malfunctions. Plug your washing machine back to its power outlet and turn on the water supply. Thats why weve created EasyTips. Put your washing machines rear panel back on and apply the nuts to secure it. In other cases, the motor will not spin at all. Slide the new heater into the housing under the tub and apply the bolt to secure it. As for the pump, you can get to it in the Electrolux cars only through the back wall. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. then squeeze the filter from the back. Replace the water pressure switch in case of any damage. Hooray!!! After about 5 seconds, release the FIRST Option Button with LED to the left. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. 17 - The tachogenerator gives out incorrect work data. If you do need an engineer to visit your home, help is at hand. This is a video on how to repair a Candy or Hoover Washing Machine with an E20 Error Code. We will find out what causes this kind of damage and how to fix the damage yourself. Step 5. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. Quick and easy laundry tips for you to use in your own home. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Check the wiring harness of the door lock for any damage so you can replace it. This may be due to clogging or equipment failure. Straighten any bends appropriately. (The plug on it might be damaged and youll need to replace it). Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. Set the old heater assembly aside. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Most likely a toothpick or bone from a bra. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). The sensor responsible for the temperature failed. Ensure the drain hose is in the correct position and height. Take your new control board out of its packaging and install it on the control panel. Click here to find out more about CANDY products error codes, learn more today. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Unplug the connector from the socket. 7000 DualSense tailored temperature for top care. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. Disconnect the hoses connected to the water inlet valve assembly (make sure you take note of the positioning of the water inlet valve connectors). Check motor brushes for wear and tear. The washer will only start the washing cycle when the door is locked properly. Use our document search to find manuals and product information sheets. Check the wire connection between the Tacho and main PCB. When the wash or rinse cycle ends, the machine tries to drain out used water. Carefully pull out the cover, it should come out. 6 - Error in memory operation (EEPROM - programmed NMC). The appliance makes an unusual noise because of . Take your new heater assembly out of its packaging. Faulty NTC Temperature Reading Probe opened or shorted. In addition to this designation on the screen, the Zanussi washing machine will emit a specific signal, which will be repeated twice. Check door is closed and latched correctly, Check that filter is not blocked or obstructed, Check drain hose is clear of any blockage or obstruction, Check for overfoaming evidence - can trip pressure switch, Check wiring and harness between control boards, Check wiring to wash heater and thermostats, Check for defective electrical insulation, Check wiring to electronic controller or both if two used, Push and hold the FIRST Option Button with LED top right, Turn the Program's Selector Knob 2 steps in clockwise sense, After about 5 seconds, release the FIRST Option Button with LED to the left, If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously, Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash, 1 second of pause. Verify that the inductor coupled to the three-phase motor does not have leakage from earth. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. Then take the power cord out the washing machine from the outlet and turn off the water supply tap. An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. The Main Wash water inlet valve checking. It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. Always turn off the gas at the source before repairing any gas appliance. 1 - The door of the washing machine does not lock properly. It is connected to a waste water discharge system. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. Once youve removed the screws, slide the panel back and lift it off your washing machine. In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. We'll arrange for a Candy engineer near you to call in and fix your appliance, at a time that's suitable for you. 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